Please contact us with any questions or comments you may have about our site or the products.   

What shipping methods do you use?  We normally use USPS Priority Mail or UPS.  Faster shipping is available if you contact us.  See our shipping information page. 

What is your Return Policy: Please see our Return Policy.

What Payment Methods do you accept?  We accept VISA, Mastercard, American Express, Discover Card, Checks, Money Orders and cash.

What is the Spyderco Knife Warranty? 

Warranty

• Spyderco warrants that all of their products are free from defects in material and workmanship.
• Spyderco's warranty does not cover damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening, or normal wear.
• If a knife fails to function as it was designed Spyderco will examine its condition upon its return to them, identify why it failed and respond in an appropriate manner.
• If they determine that there is a defect in the manufacture/materials/workmanship they will, at Spyderco's option, repair, or replace that product with the same model or one of equal value.
• If the problem is determined not to be caused by defects in manufacture/materials/workmanship, they will inform you of the cost for repair if possible (please see below). Upon agreement and payment we will perform the repair.
• If unable to improve the condition of the knife, Spyderco will return it to you with the recommendation it be retired from use. All costs associated with shipment of the product(s) are the responsibility of the customer.

Repair Information

• Sharpening -- complimentary provided the edge of the knife is not severely damaged -- please include $5.00 for shipping and handling.

For the following repairs, please include $20.00 plus $5.00 shipping and handling:

• Blade or Edge -- broken tip from prying or dropping, destroyed edge due to improper sharpening, loose blade from abuse, rust due to neglect or other blade issues. (Spyderco is unable to replace blades)
• Clips -- stripped screw holes, screws sheered off, broken or missing clip or other clip issues.
• Scale or Handle -- missing scale screws, knife action stiff, missing Kraton, or other handle issues.

Where to send your knife

When sending your knife in for Warranty or Repair include a description of the problem and how it occurred. Include your name, return address (no PO Boxes) and daytime phone number so they may contact you. We recommend shipping UPS or registered mail for tracking purposes should your knife fail to arrive at Spyderco offices.

Spyderco, Inc.
Attn.: Warranty and Repair
820 Spyderco Way,
Golden, CO 80403 USA

Tel: 1-800-525-7770 • 303-279-8383
Fax: 303-278-2229